As an Officer Payouts at Nedbank, you will be responsible for ensuring financial transactions are processed accurately and efficiently, while managing risk effectively within the bank. This is a key position that helps maintain smooth financial operations and contributes to customer satisfaction and trust.

In this role, you will:

• Prevent financial loss by ensuring accurate calculations and capturing of financial transactions.
• Reconcile financial reports and bank statements regularly to keep track of payments and balances.
• Meet agreed Service Level Agreements (SLA’s) to satisfy both internal and external stakeholders.
• Investigate and resolve customer complaints and queries in a timely manner to ensure customer satisfaction.
• Identify opportunities for process improvements and contribute to enhancing the overall workflow.
• Engage with your team and stakeholders to ensure smooth operations and foster professional relationships.

If you’re someone who thrives in a fast-paced environment, has a strong eye for detail, and enjoys problem-solving, this could be your chance to grow in the banking industry.

Why Apply for the Officer Payouts Role at Nedbank?

Nedbank offers a dynamic and rewarding career for individuals passionate about financial services. By joining the Officer Payouts team, you will gain hands-on experience in financial, risk, and process management environments. Here are some reasons why you should consider applying for this role:

1. Career Growth and Development

Nedbank is committed to investing in its employees’ personal and professional growth. By taking on this role, you’ll have the opportunity to enhance your skills, complete relevant training, and explore career progression within the company.

2. Competitive Salary and Benefits

Nedbank offers a competitive salary along with various benefits that contribute to employee satisfaction and well-being. As a key player in one of South Africa’s largest banks, you’ll have access to opportunities that promote both personal and professional growth.

3. Contribute to Corporate Social Responsibility

Nedbank prides itself on making a difference. In this role, you will have the chance to participate in corporate social responsibility (CSR) initiatives that drive positive change in the community and contribute to the bank’s long-term business goals.

4. Work in a Collaborative Environment

You will be part of a team that embraces a culture of continuous improvement. At Nedbank, you’ll not only learn from experienced professionals but will also have the opportunity to share your ideas and contribute to process enhancements and policy changes.

Who is Eligible to Apply?

If you meet the following criteria, you’re encouraged to apply:

• Grade 12 (Matric): This is the minimum qualification required for the role.
• Experience: 2-3 years of experience in financial, risk, and process management environments.
• Skills: Basic banking knowledge, administrative procedures, data analysis, and proficiency in relevant software and systems.
• Competencies: Strong interpersonal skills such as decision-making, stress tolerance, and continuous improvement are essential for success in this role.